Some days I just encapsulate a placenta. Some days it's so much more.
Sometimes the encapsulator is in the client's home alone and just does the actual encapsulation and clean up.
Sometimes the encapsulator is there with a friend or relative of the client. They may or may not have questions or want to be aware of any of the process. You can answer any questions they may have about the process and do your job.
Sometimes you are there with the client and the client wants no additional information or support.
Sometimes you are the front line of support for your placenta encapsulation client. They have questions and you are the professional available in their home to talk to about the birth experience. The encapsulator may be the only professional clients have the opportunity to speak with during those first few days. The client may wish to share a birth story. Maybe they had an amazing, beautiful birth and they have no one to share that with because all their friends and family don't see the importance and tell the client things like "What do you want, a medal?!" or "Don't you know how dangerous that was?!" Those clients want someone to be happy with them. Someone to discuss all the amazing details of the birth without being squeemish.
You can be that person and it's amazing.
Sometimes they had a scary or traumatic birth and want to discuss it with someone that understands the birth process. The client may want to hear something other than, "At least you have a healthy baby." While it's true they may have a healthy baby, they also have valid feelings about their birth.
You can listen and affirm the feelings they have are real and valid. You may be able to offer resources for therapists or support groups.
Sometimes the client has actual questions about postpartum life. "What does healing look like for umbilical cords or.....the perineum? " How can I set up my home so I don't have to walk up and down the stairs 20 times a day for the first few weeks?" " How do I tell if the baby is hungry or sleepy?" " What if I feel sad?" " What if I feel like I don't even know this new little person in my home?" " What if all I want to do is hold the baby and cry?"
You can listen and offer guidance, support, resources, and a judgement free zone for clients to talk. You aren't expected to be an expert in every single field. You can be an expert in helping them find the information they need.